Which action would violate the exemption for Courtney, a processor for a conventional lender?

The action that would violate the exemption for Courtney, a processor for a conventional lender, involves informing a borrower about their loan's rate options. In the context of mortgage processing, processors typically handle the administrative aspects of a loan application and are not authorized to discuss or advise borrowers on specific loan terms, including rate options. Providing that kind of information could be seen as originating or negotiating loans, which exceeds the scope of their duties and responsibilities under licensing exemptions.

Conversely, contacting a borrower about missing documents, documenting concerns for the underwriter's review, and reviewing a loan application for accuracy are all tasks that fall within the typical responsibilities of a loan processor. These actions involve supporting the loan process without directly influencing the terms of the loan or engaging in activities that require a mortgage loan originator license. By adhering to this delineation of duties, processors maintain compliance with regulatory requirements.